Legal
Privacy policy
We collect only what we need to fulfil your order or answer your enquiry.
What we collect
When you order: your name, phone, email and delivery address. When you enquire: the details you type into the form. We also record which WhatsApp order button was tapped, without personal details.
Website analytics
We use Google Analytics to understand how visitors use the site — for example pages viewed, items added to the bag and completed checkouts. It uses cookies and does not receive your name, phone, address or payment details.
How we use it
To process and deliver your order, reply to your enquiry and keep records required for accounting. We do not sell your information.
Payments
Card, UPI and other payment details are entered on Razorpay's secure checkout and are not stored by 1st Flame.
Your choices
To see, correct or delete your information, contact us on +91 70752 02939.
Questions? Contact us or call +91 70752 02939 (daily, 10 am – 6 pm).